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Online Services

GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

  • book or cancel appointments online
  • renew or order repeat prescriptions online
  • view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices

How to sign-up

For more information, please contact reception or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence) and something with your address on like a bank statement but not a gas or electric bill. If you don’t have these, please talk to us and we will help you sign-up

Following the 2015-2016 GP contract negotiations, GP practices will also be required to offer online access to the detailed information from the medical record i.e. information held in coded form. However, where the necessary systems are not available to practices during 2015-2016, practices are required to publish a plan by 30 September 2015 on how they intend to achieve the requirement by 31 March 2016.

Safeguards have been negotiated in implementing expanded records access. There are circumstances where a GP may believe it is not in the best interests of the patient to share all information in the record, for example where it could cause harm to their physical or mental health. GP software will be configured to offer all coded data by default, but GPs will be provided with the tools to withhold coded information where they judge it to be in the patient's interests or where there is reference to a third party.

Where free text is currently embedded within coded information, technical amendments will be made to GP software, through the GPSoC contract, to allow coded information to be separated from free text to allow GPs to withhold free text whilst still meeting the contractual obligation to provide coded information. Practices are only expected to meet the 2014-2015 and 2015-2016 requirements for patient online access to their record when they have been provided with the GPSoC approved and funded IT systems. See later section on 'Availability of GPSoC approved systems'.

http://bma.org.uk/practical-support-at-work/contracts/gp-contracts-and-funding/general-practice-funding/gp-contract-2015-2016-england/gp-contract-it-requirements

 

 

Once full coded data is avaliable then Westwood Clinic will be offering patients access to their clinical records. This message will be updated when this service is avaliable.

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Extended Hours Servicce

Welcome to Westwood Clinic

Welcome along to our surgery website where we hope you will quickly benefit from a user friendly layout and a wealth of information about our healthcare services. Find out when we’re open and what to do when we’re not, all from the comfort of your own home.

One Click Away

Convenience doesn’t stop there and you can now access a number of services online. Ordering a repeat prescription or sending us your comments are both just a click away. And if you’re not yet registered with us you can download the necessary forms here too.

Health and Happiness

Our team are dedicated to your continued good health and approach your care with professionalism, discretion and friendliness. You can count on a warm welcome from everyone involved here at the practice.

Car Parking

There is a large practice car park in front of the building.  Additional free parking is available in front of Hampton Court Parade.

Disabled Patients

There are no steps in the surgery and toilet facilities are available.

 


(Site updated 13/10/2017)

Contact Details

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