Appointments can be made in person at reception or by calling 01733 265535 from 08:00.
We offer appointments on the day as well as pre-bookable appointments with all our clinicians. You can also now book online if you have signed up for online services
Appointments are available from 08:30am to 18:00 Monday to Friday, with later appointments until 20:30 available at the GP Hub in Boroughbury Medical Centre, Craig Street, Peterborough PE1 2EJ - these appointments can be booked by receptionists at Westwood Clinic for you.
Appointments with GPs and Advanced Care Practitioners (practitioners with skills to treat minor illness and injury and issue prescriptions) can be booked online through the APPOINTMENTS screen. These slots are NOT for blood tests, dressings, smears, ear syringing and other nurse based activities and the clinicians will not perform these tasks.
If you feel that your concern can be discussed with the doctor over the telephone, you can book a telephone consultation.The doctor will normally call you back after morning surgery or before afternoon surgery starts.
You can also request a telephone consultation with the practice nurse.
In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many ailments and you may be seen more quickly.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.
Whilst we encourage our patients to come to the surgery where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling 01733 265535 before 10:30. Home visits normally take place after morning surgery and before afternoon surgery.
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls
You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.
If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).
It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.
You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.
The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.
For more information see the DirectGov website (where this information was sourced)
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